Flamez Casino — Terms of Use

1. Acceptance of Terms

By accessing or using Flamez Casino (flamezcasinoau.com), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must stop using the site and discontinue play.

2. Eligibility and Age

You must be eligible to use the services and meet the minimum age requirement for online gambling under applicable laws. You confirm that you are of legal age to participate in online casino games where you are located. If we determine you are not eligible, we may refuse access, restrict play, or close your account.

3. Account Registration and Verification

To create an account, you may be asked to provide personal information such as your name, date of birth, contact details, and a chosen username. You agree to provide accurate, current, and complete information and to update it promptly.

We may carry out verification checks before allowing deposits, withdrawals, or continued play. Verification may include identity and age checks, address verification, and document review. You agree to cooperate with reasonable requests and to refrain from using multiple accounts to circumvent restrictions.

4. Deposits and Withdrawals

You can fund your account using supported payment methods. Transaction amounts are processed in AUD where applicable. You are responsible for ensuring that any payment details you provide are correct.

Withdrawals are processed subject to verification, compliance checks, and any applicable bonus terms. Withdrawal requests may be delayed if additional information is required to prevent fraud or comply with legal obligations.

We reserve the right to reject transactions linked to suspected fraud, chargebacks, or prohibited activity. If a deposit is reversed or disputed, we may adjust balances accordingly.

5. Bonus and Wagering Rules

Bonuses and promotions are provided at our discretion and may be subject to specific terms displayed at the time of the offer. Unless stated otherwise, bonuses may have wagering requirements, time limits, and wagering limitations.

General rules may include:

• Bonus funds and any winnings from bonus funds may be subject to wagering requirements before withdrawal is permitted.

• Some games or bet sizes may not count toward wagering, as specified in the promotional offer.

• Winnings may be calculated based on the contribution of the bonus to the wagering amount, according to the promotion rules.

• Bonus abuse, manipulation, or attempts to circumvent wagering requirements may result in forfeiture of bonus value and/or removal of associated winnings.

Promotions may be ended or modified at any time, consistent with applicable laws and the terms shown for the offer.

6. Fair Play and Prohibited Conduct

Flamez Casino is designed for genuine entertainment play. You agree to play fairly and not to interfere with the operation of the site.

Prohibited conduct includes:

• Using multiple accounts, automated play, bots, scripts, or software that manipulates game outcomes or system performance.

• Attempting to exploit weaknesses, manipulate odds, or interfere with random number generation.

• Fraudulent activity such as chargeback abuse, misrepresentation of identity, or use of stolen cards or accounts.

• Providing false information during registration or verification.

• Any behaviour that undermines the security of the platform or the experience of other players.

If we suspect prohibited conduct, we may conduct investigations, limit play, reverse benefits, withhold withdrawals, or close the account. Where permitted, we may also take steps to protect the site and other users.

7. Responsible Gambling

We encourage responsible gambling. You should only play when you can afford to do so. If you feel that gambling is becoming problematic, consider setting spending limits and taking breaks. If you want to self-exclude or apply limits, contact support so we can discuss available options.

8. Account Closure and Suspension

We may suspend or close your account if:

• We believe you have violated these Terms or the Privacy Policy.

• We detect suspicious or fraudulent activity.

• Your account cannot be verified within a reasonable time.

• We are required to do so by law or for security reasons.

You may request account closure by contacting support. After closure, access to certain services will be removed, and your ability to withdraw may be subject to verification and any outstanding compliance checks.

9. Limitation of Liability

To the fullest extent permitted by law, Flamez Casino and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site. We do not limit liability where it would be unlawful to do so.

We do not guarantee that the site will be error-free or uninterrupted. You agree that your use of the site is at your own risk.

10. Governing Law

These Terms are governed by applicable law in the jurisdiction relevant to the operation of the service and the matters covered by these Terms. Any disputes will be handled in accordance with applicable legal processes.

For reference, the operator licence number is GLH-AB022C4049BB5C8D.

11. Changes to the Terms

We may update these Terms from time to time to reflect changes in our services, security practices, legal requirements, or operational policies. Updated versions will be posted on this site with a new effective date.

Your continued use of Flamez Casino after updates become effective constitutes acceptance of the revised Terms. If you disagree with changes, you should stop using the site and contact support regarding account matters.

12. Contact and Support

If you have questions about these Terms of Use, need help with account verification, deposits, withdrawals, or bonus rules, contact us through flamezcasinoau.com support channels. We will respond as promptly as possible and in line with applicable requirements.